Refund Policy

We offer a 14-day money-back guarantee. If you are not satisfied with your purchase, you may request a full refund within 14 days following the charge date, without having to give any explanation.

In addition, new accounts have a 30-day free trial, with no card required. Nothing is charged during the trial.

You may cancel at any time. You retain access until the end of the paid period and you will not be charged again.

• A duplicate charge , or a charge after a cancellation.
• A technical failure on our part that made the Service unusable for a substantial part of the billed period , and that we could not resolve after you reported it.
• A charge you did not authorize.

These cases also apply after the 14 days.

Write to support@poscompleto.com with your organization's name and the charge date. We respond within 5 business days.

If we increase the price, we give at least 30 days' notice. If you cancel before it takes effect, you will never be charged the new amount.

Payments are processed by Lemon Squeezy as Merchant of Record. Approved refunds are issued through Lemon Squeezy to the same payment method, and are usually credited within 5 to 10 business days depending on your bank.